The IP Office Essential Edition is the ideal foundation upon which to build an IP Office solution.
Providing the necessary mobility, call handling and routing functionality for IP Office, Essential Edition helps ensure small businesses have the communications tools they need to operate effectively and efficiently with PBX functionality, centralized voicemail, and a peer-to-peer multisite networking system.
With capabilities such as one number access, caller ID, dial-by-name, automated attendants, conferencing, voicemail, and more, Essential Edition provides the “must haves” small businesses need to enhance their communications with customers and colleagues and streamline their operations.
One number access: Provide callers with just the office phone number; have calls ring simultaneously on your mobile phone while still maintaining IP Office voicemail support.
This helps reduce missed calls, maintaining a consistent experience for callers.
Dial by name/extension: Callers can easily reach the person they want to connect with by simply typing the name or extension on their phone keypad.
Automated-attendants: Program up to 40 automated attendants (maximum 6 simultaneous calls) to handle almost any customer situation.
How to Upload Licenses in Avaya IP Office
Customize caller greetings so key clients receive a personal message and are routed directly to the most appropriate person or team.
IP endpoints: In addition to the analog and digital sets Essential Edition include the ability to support IP sets and other IP endpoints. There are several benefits to utilizing IP endpoints instead of analog or digital. This includes: being able to login at different endpoints within the organization and will retain their extension’s characteristics without requiring any manual intervention, reducing wiring costs by sharing the same physical infrastructure as the data network, and enabling endpoints to automatically fail over to a secondary controller.
Capacity increases: In addition to the greater capacity for endpoints (384) and trunks (240), Essential Edition provides more ports for audio conferencing (128), support for networked locations (32) and networked users (1000).
ECS is an authorized AVAYA reseller located in Seattle, WA & Portland, OR.
ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc.
ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.